Refund & Cancellation Policy

Cancellation by You

If you need to cancel your booking, please contact us as soon as possible. General guidelines:

• Cancellations made more than 30 days before departure may qualify for a partial refund, subject to the airline's cancellation fee and fare type.
• Cancellations made within 30 days of departure may be non-refundable depending on the airline and fare class.
• Specific terms depend on the airline, fare type, and route booked — our specialists will explain your options clearly.

Cancellation by the Airline

If an airline cancels your flight due to operational issues or circumstances beyond their control, you may be entitled to a full refund or alternative arrangements as per that airline's policy. We will assist you in navigating the airline's process and communicating your options.

Fare Types & Cancellation Terms

• Standard Fares: Cancellations 30+ days before departure may receive a refund minus the airline's standard cancellation fee.
• Non-Refundable Fares: Many discounted fares are non-refundable. Our specialists will always inform you of this before booking.
• Special Offers: Promotional fares may have specific cancellation restrictions clearly outlined at the time of booking.

How to Request Cancellation or Refund

To start a cancellation or refund request, please contact us:

• 📞 Call (fastest): (833) 754-8013 — available 24/7 — Open All Week, no hold time
• ✉️ Email: [email protected] — include your booking reference and reason for cancellation

We will process your request and explain the outcome based on the airline's applicable policy.

Important Notes

• All refund decisions are ultimately made by the airline — we facilitate the process on your behalf.
• We recommend purchasing travel insurance to protect against unexpected cancellations.
• Medical emergencies may be eligible for exceptions with appropriate documentation from the airline.
• Our cancellation policy may be updated; any changes will be communicated clearly.

Contact Us

• 📞 Phone: (833) 754-8013 (24/7 — Open All Week)
• ✉️ Email: [email protected]
• 📍 Address: 16332 BONNEVILLE DR, TAMPA, FL 33624 (Florida Limited Liability Company)